Refund policy

At marocUSA, we understand the importance of your investment when purchasing our products. Therefore, we have meticulously crafted a return policy that balances flexibility and sensibility.

Should you find yourself dissatisfied with your purchase, please reach out to our customer service team at contact@marocmarocusa.com. While marocUSA does not guarantee returns, refunds, or compensation, we strive to address any concerns you may have.

  • Unopened and unused products may be exchanged or returned for store credit within 14 days of purchase.

  • Please be aware that marocUSA is not liable for return shipping costs; customers are responsible for covering associated expenses.

  • We want to emphasize that marocUSA does not issue cash or credit card refunds. Products may only be exchanged or returned for store credit.